Wall beds and desk beds
Cancellation for a wall bed or desk bed purchase must be received within two weeks of the initial order date. The reason for this is that when we order one of these beds from our manufacturer, we are given a window of only two weeks to cancel an order that we have placed with them.
Night and Day Cabinet Beds
For beds that we have in stock, we will accept a cancellation up to one week before your bed is scheduled for delivery. For beds that we need to order, we will accept a cancellation within one week before we are scheduled to pick up the bed from our supplier.
Once a refund has been approved, you can expect to receive it within five business days.
Procedure for requesting a cancellation
If for any reason you wish to cancel your order, contact us by email: firstname.lastname@example.org. Please explain the reasons for your decision and include your phone number in your email.